What is the AutoSync Service?

WebClarity maintains a large central Directory of Z39.50 Targets. This directory contains Z39.50 connection parameters for thousands of library databases around the world. BookWhere, equipped with a current AutoSync subscription, synchronizes with this directory (by default on a weekly basis) in order to obtain the latest definitions for these databases. As libraries upgrade their servers, these definitions need to be maintained.

How it works...

Approximately each week BookWhere will connect with our central directory to obtain updated information about library databases available for searching. Changes will be made to these library database definitions within your copy of BookWhere so they are available to you automatically.

BookWhere reports that my AutoSync subscription has expired?

One year of AutoSync / Software Maintenance and Technical Support is included with your purchase of the BookWhere client. If BookWhere reports that your AutoSync subscription has expired it could be that you are running an older version of the software and need to upgrade (see the next section) or your subscription may indeed have expired.

Contact sales@webclarity.info to renew your AutoSync / Software Maintenance subscriptions. Please include your BookWhere Serial Number with your email.

Are you running the latest version of BookWhere?

Check your software version number* as you may need to upgrade. If your software is below version 4.3.1 this may be the problem as the AutoSync service is no longer available on versions of BookWhere prior to 4.2.0 and even some older builds of BookWhere 4.2.0 are unable to access our AutoSync service. As long as your serial number is under a current AutoSync / Maintenance subscription, BookWhere 4.3.1 is a free upgrade.

* From the BookWhere Help Menu, choose About BookWhere to display software version information and serial number