Backing up BookWhere Settings

All of BookWhere's custom settings are stored under two folders within the Documents and Settings folder on the C: drive. If your computer is managed through a central network server some of these instructions may not apply to you. Please consult your network administrator for advice.

These are the two folders which need to be backed up to a CD or a network drive, should you need to reinstall BookWhere for any reason. Ensure that BookWhere is not running and make copies of these folders and their contents whenever settings or database groups have been changed in order to have a good backup of your BookWhere environment.

1. C:\Documents and Settings\All Users\Application Data\WebClarity Software Inc\BookWhere
   This folder contains BookWhere settings that are specific to this physical computer and common to all users of the computer. See the notes under Restoring BookWhere settings for important details on these settings.
2. C:\Documents and Settings\USERNAME\Application Data\WebClarity Software Inc\BookWhere
   This folder contains all of the personal settings for the currently logged-in BookWhere user. See the notes under Restoring BookWhere settings for important details on these settings.
   Note: USERNAME is the username you specify when logging in to Windows. If you do not normally login when Windows starts USERNAME could be Default User
3. Make a copy of these folders along with a copy of the BookWhere application installer (e.g. BKWR600.exe) on a CD or a backed up network drive for safe keeping.

Re-installing BookWhere

If you have a copy of your BookWhere Settings files as well as the current application installer you will be able to precisely recreate your BookWhere environment in the event of a hardware failure or hardware replacement/upgrade. At a minimum you will need a copy of the BookWhere application installer in order to re-install BookWhere to it's default settings. Note: Users holding a current Maintenance agreement with WebClarity can obtain a copy of the current BookWhere installer via web download, however, backups of your settings are important if you have modified the default settings, created groups of databases, etc.

1. To restore your previous BookWhere environment a backup of your BookWhere Settings will be required. If your old hardware is not operational, this step is not possible and a factory default installation on your new computer will be the only option. Regular backups of your Application Data folders are invaluable for preserving any custom settings. Note: If you have co-workers who have a similar BookWhere environment, you can backup their BookWhere Settings and use them as a starting point.
2. If re-installing BookWhere on a new computer, please contact WebClarity Technical Support: support@webclarity.info
   Please provide the following information:
   
   • BookWhere Serial Number
   • Confirmation that BookWhere has been uninstalled from the old hardware
   • Reason for re-installation (new computer, moving to different workstation, etc.)
     
   This step is very important as a BookWhere license will not activate on a different computer without intervention from WebClarity Technical Support.
3. Install BookWhere using the backup copy of the installer (e.g. BKWR600.exe). If you have a current Maintenance contract for your license, you can obtain assistance from WebClarity Technical Support, as well as download a copy of the installer. Note: We can only provide installers for current Maintenance holders, otherwise you must have a copy of the installer saved on CD or a network drive in order to re-install BookWhere.
4. Restore previous settings (optional)
   • Ensure you are logged in to Windows with your usual username
   • Copy all of the files from the backup you prepared earlier to their respective locations on the new computer:
     C:\Documents and Settings\All Users\Application Data\WebClarity Software Inc\BookWhere
     C:\Documents and Settings\USERNAME\Application Data\WebClarity Software Inc\BookWhere
     
5. Launch BookWhere and you will be prompted to re-activate your software.

Important Note: Under the terms of the License Agreement, a single BookWhere license/activation can be installed and used on only one workstation. If you have purchased a BookWhere Academic License (serial numbers beginning with BA...) you may install and activate the application on up to two computers for personal use.