2008 Closed Days (Canadian Statutory Holidays)
Technical Support not available
May 19, Victoria Day
Jul 1, Canada Day
Aug 4, Civic Holiday
Sep 1, Labour Day
Oct 13, Thanksgiving Day
Dec 25, Christmas Day
Dec 26, Boxing Day
Jan 1, New Year’s Day
Note: Free Technical Support is available during a Free Trial period and to current customers with a Maintenance / AutoSync contract.
Hot Topics
Installing on Windows Vista? Use these instructions if you are trying to install BookWhere or MARC Notepad on Windows Vista.
Benefits of Renewing Annual Maintenance! Annual maintenance agreements are available on all of our software products after the first year. Protect your investment in these tools!
Using
a Firewall?BookWhere requires access to certain
network ports for normal operation. A firewall
on your network could be preventing BookWhere
from searching some databases.
Direct
PC Connection Support is available for most Windows desktop
machines. Contact our technical support
line at 1.866.213.8880
x115 then
click to
allow our support staff to connect directly
with your desktop machine to investigate/repair
problems with your BookWhere or MARC Notepad
software.
Frequently Asked Questions (FAQs)
FAQs answer many common questions
and should be consulted before contacting Technical
Support. You will find help regarding installation
problems, firewall/proxy server issues, searching
problems, etc. Currently FAQs are available for:
