Maintenance / AutoSync Contracts

Technical Support Annual Maintenance Program

WebClarity products are either sold as annual subscriptions (where we host a service you are accessing), or they are sold for installation at your site and are eligible for our annual maintenance program. Up to one year of maintenance may be included with your initial product purchase.

Benefits of Maintenance

  • Free software upgrades throughout the life of your maintenance contract. WebClarity targets one major release each year and several minor releases.
  • Toll-free phone and email support are available to answer your questions.

Additional Benefits specific to BookWhere Suite

  • Our software licenses are non-transferrable; however, licenses supported by an annual maintenance agreement can be moved to a new machine in the event of hardware failure or upgrades of PCs with our assistance.
  • Our AutoSync service provides regular updates to the database search connection information that allows BookWhere Suite to search more databases than any other competitive product available today!
  • Our Record Rating and Scoring Service makes it easy for cataloguers to select the most complete records from a set of search results at a glance.

Renewing your Annual Maintenance or Annual Subscription contract

Maintenance and subscription renewal invoices are sent by email in advance of your expiry date to allow sufficient time for processing and avoid any interruption in service.  Be sure to keep us updated with new contact information if you have staff changes during the year. Invoice can be paid by check or credit card (Visa and Mastercard are accepted)

News announcements

PeopleWhere & BookWhere Suite repeat honors!
WebClarity Software is pleased to announce the awarding of honors to both PeopleWhere and BookWhere Suite for a repeat…
York Region District School Board expands BookWhere to new schools
Cataloguing for an entire School district is a daunting task for any technical services team.  And in a growing region t…
London Public Library finds their MARC with BookWhere Suite!
After seeking colleagues for advice, London Public Library technical services staff did a full review of BookWhere Su…