Frequently Asked Questions

Below you will find organized according to product, to type of problem and in some cases by feature, the answers to some of our Support Team’s most frequently asked questions. Our answers may in some cases reference short tutorials or videos.

*Click on each column heading to sort by heading

Product/Feature	Problem Type	Question (click to see answer)
BookWhere	Searching	Are there any tricks I should know when searching foreign language materials?
BookWhere	Databases	How can I change the limit on the number of databases I can search simultaneously?
BookWhere	Databases	Can I search all databases simultaneously?
BookWhere	System Configuration	How can I update my display rules to the latest definitions?
BookWhere	Databases	How do I create a new database group?
BookWhere	Databases	How do I merge database groups?
BookWhere	Databases	Which databases are best for Large Print?
BookWhere	Installation	How do I move BookWhere to my new computer?
BookWhere	Installation	How do I backup and restore BookWhere settings?
BookWhere	Installation	How do I download BookWhere?
BookWhere	Installation	How do I install BookWhere?
BookWhere	Installation	How do I install BookWhere on Windows Vista?
BookWhere	Installation	How do I move BookWhere settings to Vista from Win2K or XP?
BookWhere	Connectivity and Firewalls	How do I test network connectivity from BookWhere?
BookWhere	Connectivity and Firewalls	What are the network ports required for proper operation of BookWhere?

News announcements

BookWhere at Polk County Public Schools
Tuesday, July 20, 2010
WebClarity Software Inc, is proud to be the provider of copy cataloging solutions to so many Florida libraries and…

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BookWhere at The Universidad del Norte
Tuesday, July 20, 2010
The Universidad del Norte (Columbia, South America) has decided to renew their commitment to WebClarity Software and…

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BookWhere at Peace Library System
Tuesday, July 20, 2010
WebClarity Software Inc. is pleased to announce that Peace Library System (Alberta, Canada) have selected BookWhere…

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Webinar Events

Introduction to BookWhere 11:30 AM EDT
Thursday July 29th, 2010
This session will introduce you to BookWhere - the world's largest shared directory...

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Introduction to PeopleWhere (Staff Scheduler) 2:30 PM Eastern Time
Thursday July 29th, 2010
Introduction to PeopleWhere (Staff Scheduler) 2:30 PM Eastern Time This session...

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PeopleWhere Shift Supervisor Training 1 PM EDT
Tuesday August 3rd, 2010
PeopleWhere Shift Supervisor Training 1 PM EST This training session is limited...

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