Frequently Asked Questions

Below you will find organized according to product, to type of problem and in some cases by feature, the answers to some of our Support Team’s most frequently asked questions. Our answers may in some cases reference short tutorials or videos.

*Click on each column heading to sort by heading

Product/Feature	Problem Type	Question (click to see answer)
BookWhere	Searching	Are there any tricks I should know when searching foreign language materials?
BookWhere	Databases	How can I change the limit on the number of databases I can search simultaneously?
BookWhere	Databases	Can I search all databases simultaneously?
BookWhere	System Configuration	How can I update my display rules to the latest definitions?
BookWhere	Databases	How do I create a new database group?
BookWhere	Databases	How do I merge database groups?
BookWhere	Databases	Which databases are best for Large Print?
BookWhere	Installation	How do I move BookWhere to my new computer?
BookWhere	Installation	How do I backup and restore BookWhere settings?
BookWhere	Installation	How do I download BookWhere?
BookWhere	Installation	How do I install BookWhere?
BookWhere	Installation	How do I install BookWhere on Windows Vista and Windows 7?
BookWhere	Installation	How do I move BookWhere settings to Vista or Windows 7 from Win2K or XP?
BookWhere	Connectivity and Firewalls	How do I test network connectivity from BookWhere?
BookWhere	Connectivity and Firewalls	What are the network ports required for proper operation of BookWhere?
BookWhere	Export/Import	How can I load records from BookWhere into my TLC Library.Solutions catalog?
BookWhere	Export/Import	How can I load records from BookWhere into my Evergreen catalog?
BookWhere	Export/Import	How can I load records from BookWhere into my Koha catalog?
BookWhere	Export/Import	How can I load records from BookWhere into my Liberty?
BookWhere	Export/Import	How can I send records directly to Library Master from BookWhere?
BookWhere	Export/Import	How can I add MARC Magician to the BookWhere SendTo list?
BookWhere	Export/Import	How can I load records from BookWhere into my Polaris catalog?
BookWhere	Export/Import	How can I add Mandarin’s M3 cataloging program to the BookWhere SendTo list?
BookWhere	Connectivity and Firewalls	Why does AutoSync report that a connection with the server could not be established?