Frequently Asked Questions

Below you will find organized according to product, to type of problem and in some cases by feature, the answers to some of our Support Team’s most frequently asked questions. Our answers may in some cases reference short tutorials or videos.

*Click on each column heading to sort by heading

Product/Feature Problem Type Question (click to see answer)
BookWhere Installation What are the technical requirements for installing BookWhere?
BookWhere Databases How Many Databases Can I Search Simultaneously?
BookWhere Databases How do I find databases which specialize in certain types of material such as Large Print, or Digital Media Collections?
BookWhere Suite Features Can I Edit MARC records in BookWhere?

News announcements

Halton Catholic District School Board expands and upgrades to BookWhere Suite
An expansion to the Library Technical Services team has meant a renewed commitment to using BookWhere as a key copy cata…
Pickering Public Library selects PeopleWhere
Serving a population of just under 100,000 through its three locations the Pickering Public Library strives to delive…
Aurora PL is Ready to Go With Their New PeopleWhere Implementation Plan!
The Aurora Public Library has chosen PeopleWhere as its Staff Scheduling solution! After reviewing options availabl…


PeopleWhere Presentations

Click on Event Name for description/registration
Intro to PeopleWhere (staff scheduling, leave and attendance mgmt) @ 1pm Eastern Dec 19,2017 1:00 pm - 2:00 pm

BookWhere Suite Presentations

Click on Event Name for description/registration
Introduction to BookWhere Suite @ 11 am Eastern Jan 9,2018 11:00 am - 12:00 pm
Tips for using MARC Notepad - BookWhere Suite's MARC record editor Jan 16,2018 11:00 am - 11:30 am
Introduction to BookWhere Suite @ 1pm Eastern Jan 18,2018 1:00 pm - 2:00 pm

Special Event